Shipping Policy
Delivery Time and Cost
Orders are shipped via Spaceship, S.F. Express or Hong Kong SpeedPost, depending on the shipping address. Please ensure all information is correct when providing your shipping information during checkout. We may be required to contact you if there is any incorrect and/or missing information, which may cause delays in shipping your order. Delays may be also occurred due to pending payment verifications or customs clearance.
All orders will be processed within 3 business days. Please allow extra time for orders to be processed during public holidays and promotional periods.
| AREAS | COSTS | TIME |
| Hong Kong |
HKD40 Shipping Fee Free Shipping for order over HKD1500 |
Estimated up to 3 business days |
| China, Macau & Taiwan |
HKD100 Shipping Fee Free Shipping for order over HKD3000 |
Estimated up to 7 business days |
| Asia |
HKD300 Shipping Fee Free Shipping for order over HKD4000 |
Estimated up to 7 business days |
| Rest of World |
HKD400 Shipping Fee Free Shipping for order over HKD6000 |
Estimated up to 14 business days |
Hong Kong - Estimated up to 3 business days | HKD40 Shipping Fee | Free Shipping for order over HKD1500
China, Macau & Taiwan - Estimated up to 7 business days | HKD100 Shipping Fee | Free Shipping for order over HKD3000
Asia - Estimated up to 7 business days | HKD300 Shipping Fee | Free Shipping for order over HKD4000
Rest of World - Estimated up to 14 business days | HKD400 Shipping Fee | Free Shipping for order over HKD6000
Import Taxes & Duties
Import tax and duty fees are not included in your order total. All orders are shipped on a "Delivered Duty Unpaid" basis, meaning all taxes and import duties are excluded in the final price. Therefore your order may incur duties and import taxes upon delivery. Please note that customs policies vary widely from country to country, it's recommended to contact your local customs office for further information.
In case of dispute, hideandseekStore reserves the right to make the final decision on all cases. Thank you for your understanding.